Here are the details of our Returns & Refunds policy:

Eligibility for Returns:

If an item is faulty or damaged, you can return it within 30 days of purchase.
The product must be in its original condition, with all tags and packaging included.
Please contact us if you wish to initiate a return.

Refund Process:

Once we receive the returned item, we’ll inspect it and process your refund.
Refunds are typically issued to the original payment method within 5 business days.

Additional Notes:


Gift Cards and eGift Cards, are non-returnable.
No refunds available for change of mind.
If an item arrives in less than perfect condition, please take photos and forward them to our email.
Remember that our goods come with guarantees under the Australian Consumer Law. You have the right to a replacement or refund for major failures and compensation for other reasonably foreseeable losses or damages. If you need further information, feel free to contact us. Thank you for choosing Leafy Lovers 😊